Help · Updates and troubleshooting

Mailroom is slow, stuck or quits

What helps when Mailroom is slow, stops responding, or quits unexpectedly.

Right after adding an account, Mailroom downloads your mail, and a big mailbox keeps it busy for a while: older mail and search fill in as it goes. It settles down once it has caught up.

Get the latest version. Choose Mailroom › Check for Updates…. An update installs when you quit, or right away with Restart.

Quit and reopen. Press ⌘Q, then open Mailroom again. Your mail and settings are kept.

Still happening? Email what you were doing when it happened, and your macOS version. Mailroom sends no crash reports or usage data, so a note is the only way we hear about it.

Still stuck? email asavytski@gmail.com. A person reads every message.